سياسة الطلب و الاستبدال والاسترجاع

Order Policy: Order Confirmation: • Orders are processed and shipped immediately after payment. Please ensure the accuracy of the entered data (name, address, phone number) to ensure correct and fast delivery. "We would like to inform you that the store has paid the full shipping cost to ensure the fastest delivery of your order with the best possible service. Therefore, we kindly ask for your cooperation with the shipping company to receive the order, as any delay or refusal to receive may result in additional costs borne by the customer." • Customs Tax: In case of customs fees or taxes on shipments, the customer bears full responsibility for paying them, as they are subject to the laws and regulations of the country. Returns and Product Exchanges: • Free within the UAE only International orders can be modified or canceled after confirmation and payment, within 24 hours. There are no refunds or exchanges after receiving the order, and this is for the customer's benefit as international shipping costs are very high. Finally, we are at your service in the best way and always strive for customer satisfaction.